Roles & Responsibilities

MEMBERS ROLES AND RESPONSIBILITIES

 

  1. The Member should demonstrate a high commitment to pedagogical and instructional values. This should be evident in any mission statement, corporate objectives, or strategic goals the provider adopts, and its actions should at all times be compatible with those values.
  2. The Member should be financially responsible and be able to meet its obligations
  3. The Member should adopt widely accepted norms of good business and employment practice
  4. Members are expected to:

4.1. Offer efficient and professional customer service at all times.

4.2. Have in place a clear and transparent system for learners/customers to voice grievances and complaints.

4.3. Thoroughly and impartially investigate complaints and if found to be justified, endeavour to satisfactorily resolve them in a timely manner.

  1. The Member should adhere to all IAOS recommendations and guidelines for the provision of open, distance and online learning.
  2. If the Member has adopted his own set of quality assurance systems and controls by which its performance can be assessed, these should be compatible with IAOS standards. The Member should seek, wherever possible, to strengthen internal quality controls in ways appropriate to the particular provision in question.
  3. Any Open Schooling Programme offered by the Member may be deemed to be validated by IAOS provided it is:

.7.1  Approved by IAOS as part of its overall due diligence and validation procedures, or

7.2 Approved by IAOS as a separate item.

  1. Approved Members may choose to acknowledge IAOS membership and display the IAOS Logo on websites, prospectuses, course-completion and graduation certificates, course materials and other publicity or promotional material. They will be issued a Certificate of Membership for the duration of membership.
  2. Approved Members may use the following publicity statement:

“Approved Member of the Indian Association for Distance Learning”.

  1. Approved Members may choose to acknowledge IAOS membership and display the IAOS Logo on websites, prospectuses, course-completion and graduation certificates, course materials and other publicity or promotional material. They will be issued a Certificate of Accredited Membership for the duration of membership.
  2. Approved Members may use the following publicity statement:

“Approved By International Association for Distance Learning”.

  1. Members may announce their IAOS membership status and display the IAOS logo on websites and/or promotional and publicity materials relating to any branch office or satellite campus provided that:
  2. The branch office or satellite campus is located in the same country as the member institution.

13.1. The branch office or satellite campus bears the same name as the member institute and/or is not considered as a separate entity.

13.2. Operating procedures, curriculum, syllabi, and methods of course-delivery are broadly the same.

13.3. Branch offices and satellite campuses which do not meet all of the above criteria will be required to submit a separate application for IAOS membership.

13.4. Representation offices or sales/recruitment agents are exempt from the above, provided that no instruction is carried out at/from that location.

  1. Institutions, organizations, and business entities affiliated or in partnership with an IAOS Member for the purposes of marketing, promotion, joint-course delivery, or other business activity, may display the IAOS logo and announce the IAOS membership status of the Member on websites and promotional and publicity materials.

15.1. Promotional statements must not suggest that the affiliate or partner is also an IAOS Member (unless this is actually the case), or is in any way endorsed, approved, validated, or recognised by IAOS as an entity separate from the IAOS Member. Members are responsible for enforcing this restriction on their affiliates and partners.

15.2. The decision of the IAOS regarding the recognized IAOS status of any branch office, satellite campus, affiliate or partner shall be final and binding on the Member.

  1. Unauthorized use of the IAOS name, brand, and logo may be subject to civil and/or criminal legal proceedings.
  2. Members should report any changes of significance in their operating circumstances or methods of course delivery to IAOS.
  3. Members must refrain from engaging in any activity or conduct likely to bring the name and brand of the Indian Association of Open Schooling into disrepute.
  4. Any significant or persistent breach or breaches of Code of Practice may render the offending Member liable to disciplinary measures, as determined by IAOS, including (but not necessarily limited to) probation, suspension, or cancellation of membership.
Indian Association of Open Schooling © 2015 Powered by Website Vendum.com